Account & access problems

• Can't log in? Try these three checks

  Most login problems are a network or antivirus blocking us. Three quick checks to find out.Featured

• Why has my project been deleted?

  Five common reasons a link shows a 404, and how to get your project back.Featured

• I've forgotten my password

  There's no password reset. Log in with an email link instead, then set a new password.Few readers

• Tiiny Host banner still showing after upgrading

  Still seeing the tiiny.host banner after upgrading? It's almost always your browser cache.Few readers

• I've paid but my account still shows as Free

  Paid but still on Free? The payment is almost always attached to a different email address.Few readers

Site won’t load

• Why your link gets blocked on LinkedIn, Facebook or Outlook

  Some platforms flag our shared .tiiny.site domain. Use your social sharing link, or connect a custom domain.Some readers

• "Site cannot be reached" or "Secure connection failed"

  A network is blocking our shared .tiiny.site domain, not your project. Here's how to check and fix it.Some readers

Broken site content

• How to clear cache and cookies

  Seeing an old version of your project? Clear your browser's cache in Chrome, Safari or Firefox.Few readers

• CSS, images or files missing after upload

  Run Analyze Site on your project. It finds broken file paths and names so you can fix them.Popular

• My logo, title or preview image isn't updating on my custom domain

  An old copy is cached in your browser, the app you shared to, or our servers. Here's how to clear each.Few readers

• Analytics aren't loading

  Analytics dashboard blank or not opening? Check your plan first, then try a private window.Few readers

• Why is there code in my project I didn't add?

  Found script tags you didn't add? They're ours. What each one does, and which ones go when you upgrade.Few readers

• Your PDF isn't updating after a re-upload

  Old version still showing after a re-upload? Your browser is caching it. Clear the cache.Few readers

Upload problems

• Why is my project showing as a preview?

  Preview links expire after one hour. Here's why and how to make your link permanent.Featured

• "Sorry, that link name is taken"

  Someone else is using that link name. Add a word to make it unique and your upload will go through.Few readers

• "This content can't be hosted on the free plan"

  Your upload hit a free-plan content restriction. Upgrade, or ask us for a review if it's a mistake.Popular