Account & access problems

• Why has my project been deleted?

  Seeing a 404 where your site used to be? Why projects get removed, and what to do next.Featured

• I'm Unable to Login

  Login problems are usually your network, antivirus or firewall. Three checks to run.Featured

• Tiiny Host banner not removed after upgrading account

  Still seeing the tiiny.host banner after upgrading? It's almost always your browser cache.Few readers

• My account is not upgraded

  Paid but still showing as Free? Check which email address is on your receipt first.Few readers

• I've forgotten my password

  There's no reset. Log in with an email link instead, then set a new password.Few readers

Site won’t load

• Site cannot be reached error (Secure connection failed)

  SSL errors on a .tiiny.site link are usually network blocking. Here's what to do.Popular

• Your Tiiny Host link is blocked whilst sharing it on Outlook/Facebook/LinkedIn or other apps

  Links flagged as spam on LinkedIn, Facebook or Outlook. Why it happens and what fixes it.Some readers

Broken site content

• Your website's images are not displaying

  Images missing after upload? Run Analyze Site and it'll flag what's wrong.Popular

• Something is missing on my website

  CSS, images or other files missing after upload? Run Analyze Site and it'll tell you why.Popular

• How to Fix Errors on Your Website

  Site looks wrong once uploaded? Usually a CSS path problem. Analyze Site will find it.Some readers

• Your PDF file is not updating after you have uploaded a new version

  Old version still showing after a re-upload? Your browser is caching it. Clear the cache.Few readers

• How to Fix Project Analytics Issues

  Analytics not loading when you click the icon? Usually a browser problem. Try these steps.Few readers

• How to Clear Cache and Cookies

  Step-by-step for clearing cache and cookies on Chrome, Safari and Firefox, phone or desktop.Few readers

• My logo, title or preview image isn't updating on my custom domain

  Changed your logo, title, description or preview image but still seeing the old one? Here's how to clear it.Few readers

• Why is there code in my project I didn't add?

  Found script tags you didn't add? They're ours. What each one does, and which ones go when you upgrade.Few readers

Upload problems

• Why is my project shown as a preview?

  Preview links come down after an hour. Why a project shows as preview, and how to make it permanent.Featured

• We're unable to host this type of content on our free plan

  Why some files can't go on the free plan, what we block, and what to do if yours was flagged by mistake.Popular

• Sorry, that link name is taken. (error message)

  Someone's already using that link-name. Pick a different one when you upload.Few readers