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Articles on:
Billing & Account
Tiiny Host plans, payments, and account settings.
Plans & pricing
Pricing Plans
What each plan costs, monthly and annually.
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Does Tiiny Host offer a free trial?
Free trials are offered to some users. Everyone gets the 7-day refund guarantee.
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How can I downgrade to a free account?
There's no direct downgrade. Cancel your paid plan first, then sign up for a free account.
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How to change your Tiiny Host plan
Upgrade or downgrade your plan. Same steps either way.
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Managing your account
Logging in to your Tiiny Host account
Three ways to log in: email link, social account, or password.
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How to delete your account
Delete your account from the account menu in your dashboard.
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Password Login
Set a password on your own Tiiny Host account from Manage account.
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How To Change Your Email Address
Paid plans only. We need written confirmation from your registered address first.
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How to add team members
Add other people to your account from the Add Team button in the dashboard header.
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Cancelling & refunds
Refunds and our 7-day money-back guarantee
How refunds work, how to request one, and what happens outside the 7-day window.
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How to cancel your subscription
Step-by-step for cancelling from your dashboard.
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How to reactivate your subscription
Changed your mind after cancelling? Click Uncancel in Manage account.
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Payments & invoices
Why am I being billed by Tiiny Host?
Don't recognise a charge from us? Fill in the payment form and we'll trace it.
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How to update your payment card and billing details
Update your billing details and payment card from the plan button in the header.
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How can I view my invoices or receipts?
Find your invoices and receipts under Manage account, then Update billing.
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Alternative Payment Methods and what to do when your payment fails
Card declined? Use PayPal at checkout instead. Also covers what happens when payments fail.
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