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Billing & Account
Tiiny Host plans, payments, and account settings.
Plans & pricing
Pricing plans
What each plan costs, monthly and annually, in US dollars.
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Does Tiiny Host offer a free trial?
Free trials are offered to some accounts, not all. Everyone gets the 7-day refund guarantee.
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How to switch to a free account
There's no direct downgrade. Cancel your paid plan first, then sign up for a free account.
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How to change your plan
Upgrade or downgrade from the plan-name button in the header. Same steps either way.
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Managing your account
Logging in to your Tiiny Host account
Three ways to log in: email link, social account, or password.
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How to delete your account
Free plans delete from the dashboard. On a paid plan, cancelling deletes the account for you.
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How to set a password for your account
Set a password from Manage account. Needs 8+ characters with upper and lowercase letters.
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How to change your account email address
Paid plans only. We need written confirmation from your registered address first.
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How to add team members
Add other people to your account from the Add Team button in the dashboard header.
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Cancelling & refunds
Refunds and our 7-day money-back guarantee
How refunds work, how to request one, and what happens outside the 7-day window.
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How to cancel your subscription
Cancel from your dashboard in three clicks. Your projects stay live until the end of your billing period.
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How to reactivate your subscription
Changed your mind after cancelling? Click Uncancel in Manage account.
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Payments & invoices
Why am I being billed by Tiiny Host?
Don't recognise a charge from us? Fill in the payment form and we'll trace it.
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How to update your payment card and billing details
Update your card and billing address from the plan-name button in the header.
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How to view your invoices and receipts
Find your invoices and receipts under Manage account, then Update billing.
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What to do if your payment fails
Card declined? Try PayPal at checkout. Also covers what happens when a renewal fails.
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