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Articles on:Billing & Account
Tiiny Host plans, payments, and account settings.

Categories

  • Getting Started
  • Uploading & Sharing
  • Deploying Your Site
  • Custom Domains
  • Privacy & Access
  • Billing & Account
  • API & Integrations
  • Common Issues
Plans & pricing
  • Pricing plans
    What each plan costs, monthly and annually, in US dollars.Featured
  • Does Tiiny Host offer a free trial?
    Free trials are offered to some accounts, not all. Everyone gets the 7-day refund guarantee.Few readers
  • How to switch to a free account
    There's no direct downgrade. Cancel your paid plan first, then sign up for a free account.Few readers
  • How to change your plan
    Upgrade or downgrade from the plan-name button in the header. Same steps either way.Few readers
Managing your account
  • Logging in to your Tiiny Host account
    Three ways to log in: email link, social account, or password.Some readers
  • How to delete your account
    Free plans delete from the dashboard. On a paid plan, cancelling deletes the account for you.Some readers
  • How to set a password for your account
    Set a password from Manage account. Needs 8+ characters with upper and lowercase letters.Few readers
  • How to change your account email address
    Paid plans only. We need written confirmation from your registered address first.Few readers
  • How to add team members
    Add other people to your account from the Add Team button in the dashboard header.Few readers
Cancelling & refunds
  • Refunds and our 7-day money-back guarantee
    How refunds work, how to request one, and what happens outside the 7-day window.Popular
  • How to cancel your subscription
    Cancel from your dashboard in three clicks. Your projects stay live until the end of your billing period.Some readers
  • How to reactivate your subscription
    Changed your mind after cancelling? Click Uncancel in Manage account.Few readers
Payments & invoices
  • Why am I being billed by Tiiny Host?
    Don't recognise a charge from us? Fill in the payment form and we'll trace it.Few readers
  • How to update your payment card and billing details
    Update your card and billing address from the plan-name button in the header.Few readers
  • How to view your invoices and receipts
    Find your invoices and receipts under Manage account, then Update billing.Few readers
  • What to do if your payment fails
    Card declined? Try PayPal at checkout. Also covers what happens when a renewal fails.Few readers

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