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Articles on:Billing & Account
Tiiny Host plans, payments, and account settings.

Categories

  • Getting Started
  • Uploading & Sharing
  • Deploying Your Site
  • Custom Domains
  • Privacy & Access
  • Billing & Account
  • API & Integrations
  • Common Issues
Plans & pricing
  • How to pause your subscription
    Pause your paid plan for 1–3 months instead of cancelling, and see what happens to your projects.Few readers
  • Pricing plans
    What each plan costs, monthly and annually, in US dollars.Popular
  • Does Tiiny Host offer a free trial?
    Some accounts get a 7-day Solo or Pro trial. Here's what's included and how to cancel before you're charged.Few readers
  • How to change your plan
    Upgrade or downgrade in three clicks. Upgrades apply straight away; downgrades apply at your next billing date.Few readers
  • How to switch to a free account
    There's no direct downgrade to free. Cancel your paid plan, then sign up again and re-upload.Few readers
  • Affiliate, referral and creator programs
    Three ways to earn from Tiiny Host: affiliate commission, referral rewards, and paid creator videos.Few readers
Managing your account
  • How to log in to your account
    Three ways to log in: email link, social account, or password.Some readers
  • How to change your account email address
    Paid plans only. We need written confirmation from your registered address first.Few readers
  • How to delete your account
    On the free plan, delete from your dashboard. On a paid plan, cancelling deletes your account automatically.Some readers
  • How to set a password for your account
    Set a password from Manage Account. It needs 8+ characters with upper and lowercase letters.Few readers
  • How to add team members
    Invite people to your account from the Add Team button. Available on Pro and above.Few readers
Cancelling & refunds
  • Refunds and our 7-day money-back guarantee
    Changed your mind within 7 days of upgrading? Request a full refund from your dashboard.Popular
  • How to cancel your subscription
    Cancel from your dashboard in three clicks. Your projects stay live until the end of your billing period.Some readers
  • How to reactivate your subscription
    Undo a cancellation in three clicks, as long as your billing period hasn't ended.Few readers
Payments & invoices
  • How to view your invoices and receipts
    Find your invoices and receipts under Manage account, then Update billing.Few readers
  • How to update your payment card and billing details
    Update your card and billing address from the plan-name button in the header.Few readers
  • What to do if your payment fails
    Card declined at upgrade? Try PayPal. Renewal failed? Update your card before the retries run out.Few readers
  • Why am I being billed by Tiiny Host?
    Don't recognise a charge from us? Fill in the payment form and we'll trace it.Few readers

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