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Billing & Account
Tiiny Host plans, payments, and account settings.
Plans & pricing
How to pause your subscription
Pause your paid plan for 1–3 months instead of cancelling, and see what happens to your projects.
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Pricing plans
What each plan costs, monthly and annually, in US dollars.
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Does Tiiny Host offer a free trial?
Some accounts get a 7-day Solo or Pro trial. Here's what's included and how to cancel before you're charged.
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How to change your plan
Upgrade or downgrade in three clicks. Upgrades apply straight away; downgrades apply at your next billing date.
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How to switch to a free account
There's no direct downgrade to free. Cancel your paid plan, then sign up again and re-upload.
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Affiliate, referral and creator programs
Three ways to earn from Tiiny Host: affiliate commission, referral rewards, and paid creator videos.
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Managing your account
How to log in to your account
Three ways to log in: email link, social account, or password.
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How to change your account email address
Paid plans only. We need written confirmation from your registered address first.
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How to delete your account
On the free plan, delete from your dashboard. On a paid plan, cancelling deletes your account automatically.
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How to set a password for your account
Set a password from Manage Account. It needs 8+ characters with upper and lowercase letters.
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How to add team members
Invite people to your account from the Add Team button. Available on Pro and above.
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Cancelling & refunds
Refunds and our 7-day money-back guarantee
Changed your mind within 7 days of upgrading? Request a full refund from your dashboard.
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How to cancel your subscription
Cancel from your dashboard in three clicks. Your projects stay live until the end of your billing period.
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How to reactivate your subscription
Undo a cancellation in three clicks, as long as your billing period hasn't ended.
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Payments & invoices
How to view your invoices and receipts
Find your invoices and receipts under Manage account, then Update billing.
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How to update your payment card and billing details
Update your card and billing address from the plan-name button in the header.
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What to do if your payment fails
Card declined at upgrade? Try PayPal. Renewal failed? Update your card before the retries run out.
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Why am I being billed by Tiiny Host?
Don't recognise a charge from us? Fill in the payment form and we'll trace it.
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