Articles on: Billing & Account

What to do if your payment fails

If your card is declined when you upgrade, try PayPal instead. If a renewal failed, update your card and the next retry goes through.

Declined when upgrading

Go through the upgrade as normal and click the PayPal tab on the payment screen.

The PayPal button on the Tiiny Host payment screen

Renewal failed

We retry the payment several times over the following days. Your account and projects stay live while we retry. If every retry fails, the account is closed and projects are removed.

Update your card any time during the retry window and the next attempt goes through normally:

Click the plan-name button in the top right.
Select Manage account.
Click Manage billing and update your card.

Full steps: How to update your payment card and billing details.

Paid with PayPal, UPI or Paytm? Email support@tiiny.host and we'll help you update your details.

Don't start a new subscription with a different payment method. The old one keeps retrying, so you could pay twice.

Common reasons a card is declined

Expired card
Insufficient funds
Your bank blocking an international or online payment
A card that doesn't support recurring payments

If your account has already closed

We keep backups for 90 days. Subscribe again, then email support@tiiny.host with your account email and we'll restore your projects.

Updated on: 10/11/2026

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