Articles on: Billing & Account

Refunds and our 7-day money-back guarantee

If you upgrade and decide within 7 days that it isn't for you, you can have a full refund for any reason.


How to request a refund


  1. Make sure you're logged in.
  2. Go to tiiny.host/manage/refund.
  3. Fill in the short form.

Once approved, refunds take 5–10 business days to reach your account, depending on your bank.


If you have a moment, please let us know what didn't work for you in the feedback box. Your input is valuable and directly helps us improve the platform for everyone.


Refunding is separate from cancelling

  • Cancelling stops future billing. It doesn't return money you've already paid. See How to cancel your subscription.
  • A refund returns a payment that's already gone through. It doesn't stop the next one.

If you want both, do both. Cancelling on its own won't trigger a refund, and requesting a refund won't cancel your plan.


Charges you don't recognise

If a Tiiny Host charge has appeared on your statement and you don't think you made it, that's a different process and we'll need different information from you.
See Why am I being billed by Tiiny Host?

Updated on: 21/08/2026

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