Refunds and our 7-day money-back guarantee

If you upgrade and decide within 7 days that it isn't for you, you can have a full refund for any reason.

The 7 days count from the day you upgraded. They don't start from when you signed up, or from a later renewal charge.

How to request a refund

Make sure you're logged in.
Go to tiiny.host/manage/refund.
Fill in the short form.

Our team reviews every request.Once a request is approved, refunds take 5 to 10 business days to reach your account, depending on your bank.

If you have a moment, please tell us in the feedback box what didn't work for you. It helps us improve Tiiny Host for everyone.

Something isn't working?

If you're thinking about a refund because something isn't working, get in touch first. We can often fix it for you. See The fastest way to reach us.

Refunding is separate from cancelling

Cancelling stops future billing. It doesn't return money you've already paid. See How to cancel your subscription.
A refund returns a payment that's already gone through. It doesn't stop the next one.

If you want both, do both. Cancelling on its own won't trigger a refund, and requesting a refund won't cancel your plan.

Charges you don't recognise

If a Tiiny Host charge has appeared on your statement and you don't think you made it, that's a different process and we'll need different information from you.
See Why am I being billed by Tiiny Host?

Updated on: 29/09/2026

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