Refunds and our 7-day money-back guarantee

If you upgrade and decide within 7 days that it isn't for you, you can have a full refund for any reason.

The 7 days count from the day you upgraded, not from when you signed up or from a later renewal. If you started with a free trial, they count from when your trial ended and your first payment was taken.

How to request a refund

Make sure you're logged in.
Go to tiiny.host/manage/refund.
Fill in the short form.

Our team reviews every request. Once a refund is approved, it takes 5 to 10 business days to reach your account, depending on your bank.

An approved refund closes your plan straight away and permanently removes your account and projects. Download anything you want to keep before you request one.

Something isn't working?

Get in touch before you request a refund. We can often fix it for you. See How to contact support.

Refunding and cancelling aren't the same

Cancelling stops future billing. It doesn't return money you've already paid. See How to cancel your subscription.
A refund returns a payment that's already gone through.

Charges you don't recognise

If there's a Tiiny Host charge on your statement that you don't think you made, that's a different process. See Why am I being billed by Tiiny Host?

Updated on: 10/11/2026

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