Articles on: Common Issues

How to clear cache and cookies

If you're seeing an old version of your project, your browser is showing a saved copy. Clearing the cache fixes it. Opening the link in a private window is a quick way to check first.


Chrome (Computer, Android, iPhone)


  1. Open Chrome.
  2. Tap the three dots: top right on a computer or Android, bottom right on iPhone.
  3. Go to Settings.
  4. Tap Privacy and security.
  5. Select Delete browsing data.
  6. Set the time range to All time.
  7. Tick Cookies and site data and Cached images and files.
  8. Tap Delete data.


Safari (iPhone, iPad)


  1. Open the Settings app, not Safari.
  2. Tap Safari.
  3. Tap Clear History and Website Data.
  4. Confirm.


Safari (Mac)


  1. Open Safari.
  2. Click Safari in the top menu.
  3. Select Clear History.
  4. Choose all history.
  5. Click Clear History.


Firefox


  1. Open Firefox.
  2. Click the menu (three lines).
  3. Go to Settings.
  4. Select Privacy & Security.
  5. Scroll to Cookies and Site Data.
  6. Click Clear Data, tick both options and confirm.

Updated on: 10/11/2026

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