Changing your account email address

Available on paid plans.
Your email address is how your account is identified, so changing it is a security-sensitive request. We always confirm you're the account owner first.

If you still have access to your current email

This is the quick path.

1. Email support@tiiny.host from your current registered address.
2. State both your current email address and the new one you'd like to use.
3. We'll verify and make the change, then send confirmation to the new address.

Sending from the registered address is what proves ownership, so the request needs to come from there — forwarded messages don't work.

If you've lost access to your current email

We can look at verifying you another way, using the payment details on the account.

Fill in our payment identification form with as much as you can:

• The reason for your request
• Your full name
• The last 4 digits of the card used and the card type
• Any email addresses that may have been used for the subscription
• A receipt or statement screenshot showing the transaction

We'll check this against our billing records. If the details line up with the account, we'll make the change and confirm to your new address.

We can't always verify this way, so if the payment details don't match the account, we won't be able to proceed, and we'll come back to you to explain why.

On the free plan

Email changes aren't available on free accounts. The simplest route is to sign up with the address you want and re-upload your project.

Why we do it this way

Your email address is your account. If we changed it on request without checking, anyone who knew your address could take the account off you.

Updated on: 20/08/2026