Articles on: Custom Domains

My custom domain name is not validating

If your domain is not validating, here are some common reasons.


The NAME requires a suffix


Some domain registrars require you to add the CNAME NAME with a suffix. If the NAME is abcdef , try adding it with your domain as the suffix (e.g. abcdef.mydomain.com).
Additionally, some domain registrars also require you to add a trailing . (dot) at the end.


Your CNAME updates haven't propagated yet


It can take some time for the CNAME records that you've applied to reflect across the internet.
You can use a tool like DNSChecker.org to check this.


Your domain provider requires you to add a CAA record


You may need to add an additional CAA record for successful validation:


Type: CAA
Name: @
Tag: issuewild
Flag: 0
CA Domain: amazon.com

Updated on: 10/08/2026

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