My custom domain name is not validating

If your domain is not validating, here are some common reasons:

1. The NAME requires a suffix

Some domain registrars require you to add the CNAME NAME with a suffix.

For example if the NAME is abcdef try adding the NAME with your domain as the suffix. E.g. abcdef.mydomain.com

Additionally, some domain registrars also require you to add a trailing . (dot), E.g. abcdef.mydomain.com.

2. Your CNAME updates haven't updated yet

It can take some time for the CNAME records that you've applied to reflect across the internet. You can use a tool like DNSChecker.org to check this.

3. Your domain provider requires you to add a CAA record

You may need to add an additional CAA record for successful validation:

Type: CAA
Name: @
Tag: issuewild
Flag: 0
CA Domain: amazon.com

Updated on: 28/08/2024