Articles on: Custom Domains

Domain forwarding

If you're intending to host your entire website with us (not just a subdomain) please ensure that the following record is set:

Type: A Record
Host: @

This record ensures that we automatically route the below urls correctly: --> -->

Why do I need to host on instead of ?

For simplicity and universal compatibility across multiple Domain Providers (e.g. Cloudflare, GoDaddy, Namecheap etc.) we connect your domain using CNAMEs.

This means that we can only host your content on or a subdomain. Not at the root level

However, if you have correctly set up the A record above we will automatically handle the required redirection and you should see no difference between this set up and hosting on

Updated on: 01/03/2024

Was this article helpful?

Share your feedback


Thank you!