How long will my link be online on your free plan?
Links stay online indefinitely on our free plan as long as you log into your account once every 3 months.
We do not remove your links after a period of time as long as your account remains active.PopularWhat type of file formats do you support?
We support a variety of file formats with more coming soon:
Code
Can be uploaded individually or in a zip file:
HTML - html, html
JavaScript - js
CSS - css
PHP - php
Static apps can be uploaded in a zip file.
PHP apps can be uploaded in a zip zip file.
Documents
Can be uploaded individually or in a zip file:
Text
Portable Document Format File - pdf
Microsoft Word Open XML Document - docx
Apple Pages Document - pages
Microsoft Word DocumentPopularAre my links publicly accessible?
Yes, all content you upload is publicly available on your link.
If you prefer to keep it private, we recommend adding a password to your link through one of our subscription plans.PopularDo you support PHP?
We currently support single PHP files.
You can select a file ending with ".php".Some readersYour PDF file is not updating after you have uploaded a new version
Problem:
After uploading a new version of your PDF file for an existing link, the old version still appears online. The usually occurs because your browser is still caching the old file.
Solution:
Clear your browser's cache or open the link in another browser or device like your phone.
Here's how you can clear your cache on Chrome: https://support.google.com/accounts/answer/32050Some readersDo you support WordPress or similar CMS?
No, we only host static websites.
However you can "static-ify your WordPress website through plugins.Some readersCan I cancel at anytime?
Of course! If you no longer need us, just cancel your subscription via your control panel. We process subscriptions through Stripe - which also manages thousands of other subscription services.Some readersWhat happens if I cancel?
Your sites will remain live until the end of your billing period.
After this time, we'll completely remove them along with your account from our servers.Few readersHow does your 7 day money back guarantee work?
We have many happy customers. However, if for some reason after you upgrade to one of our paid plans you decide that it's not for you, then just reach out to our friendly support within 7 days and we'll be happy to give you a full refund.
We only ask that you please provide a detailed reason as to why you cancelled your subscription.
This really helps us improve the service.Few readersWhat's the fastest way to reach you in case I need help?
Send us a message via the chat icon in the bottom right-hand corner or an email at support@tiiny.host.
We're quick to respond and always happy to help.
Our goal is to make sharing to the web as simple as possible.Few readersDo you support e-commerce sites?
We do not in the traditional CMS way (WordPress, Joomla etc), but we do support static e-commerce sites.Few readers