> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.tiiny.host/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# The fastest way to reach us

Chat is quickest — click the chat icon in the bottom right of any page. If you'd rather write, email support@tiiny.host.

### Before you write

Our [__Help Center__](https://helpdesk.tiiny.host) covers most of what comes up, and it's instant. It's especially worth a look for custom domains, billing and upload problems.

### What to include

You'll get a faster answer if your first message has:

* **The email address on your account**
* **The link or project** you're asking about
* **What you expected and what happened instead,** with a screenshot of any error is ideal