How analytics tracking works

Analytics are included on paid plans. Click the Analytics icon on any project to open its dashboard. All times shown are UTC.

The short version

• Unique visitors — how many people came
• Total pageviews — how many pages they loaded between them
• Bounce rate — the share who looked at one page and left
• Sources — where they came from
• Locations — which countries and cities

We don't use cookies or persistent identifiers, so nobody is tracked across sites.
The trade-off is that someone visiting from two devices, or on two different days, counts as two visitors.

The long version

Bounce Rate

The percentage of visitors with a single page view. A visitor "bounces" away and leaves your site after only viewing a single page.
If you have issues with high bounce rates on your site, you can try to set up some custom events. All custom events are considered interactive so any clicks on those events will count towards the bounce rate.

Browser

Shows the browsers used by your visitors. We only show the brand of the browser and when you click on the brand you can see the version number too. Metrics are shown as a percentage of all visitors and the total number of unique visitors.

Current Visitors

The number of people currently on your site. This metric does not depend on the filters applied to the dashboard. It includes all visitors who have loaded a page in the last 5 minutes. You can click on the number to see what pages they are viewing.

Direct / None

Includes visitors who typed your URL into their browser or clicked a link in an email. It also includes other visitors who were missing a referrer header.

Entry Pages

Shows the first page people view on your site.

Exit Pages

Shows the last page people view on your site.

Exit Rate

Shows how often people exit from a specific page. It's calculated as the number of exits divided by the number of total pageviews for that specific page.

Locations

Shows the list of countries, regions and cities your visitors are based in.

(Not set)

When it is not possible to identify a specific metric such as a browser name, we will group those visits under the (not set) entry in our reports. Chances are you won't see this entry in your reports as it stands for a very tiny percentage of all traffic.

Operating System

Shows the operating systems used by your visitors. We show the brand of the operating system and when you click on the brand you can see the version numbers too. Metrics are shown as the total number of unique visitors and as a percentage of all visitors.

Referrer Drilldown

You can click on any source to drill-down and view the individual pages linking to your site and the traffic they've sent over time.

Screen Size

Shows the devices used by your visitors. Devices are categorized into desktop, mobile or tablet. This is derived from the User-Agent HTTP header. The full User-Agent is discarded. Metrics are shown as the total number of unique visitors and as a percentage of all visitors.

Source

See all referral sources that are sending you traffic. A source is reported when a person clicks through to your site from another site.

Time on Page

The average time people spend on a particular page on your site. This is calculated as the difference between the point when a person lands on a particular page and when they move on to the next page.
We exclude bounced visitors from this calculation, since there's no way to measure how long someone spent on a page they left without a second interaction. That means our figure runs slightly high compared to tools that count bounces as a fixed few seconds.

Total Pageviews

The total number of times your pages were loaded by your visitors.

UTM parameters

To minimize the amount of traffic that falls within the "Direct / None" category, you can add special query parameters (UTMs) to your links. UTMs help you better understand where your traffic is coming from. Analytics supports utm_source, utm_medium, utm_campaign, utm_content and utm_term.

Unique Visitors

The number of people who visited your site. We are privacy-friendly so we don't use cookies and other persistent identifiers. If a person visits from multiple devices or on multiple days, they are counted as separate visitors.

Views Per Visit (or Pages / Session)

Views per visit (also known as Pages per session) shows the average number of pageviews per visit. Repeated views of a single page are included too.

Visit Duration

The amount of time visitors spend on your site. It only shows people who visit more than one page. For those who visit one page only we default to 0 seconds. Average visit duration is the sum of all session lengths divided by the number of sessions, which includes the 0 second visits (bounces).
If you have issues with high bounce rates on your site, you can try to set up some custom events. All custom events are considered interactive so any clicks on those events will count towards the bounce rate and visit duration too.

Total Visits (or Sessions)

A session (also known as a visit) is a set of actions that a user takes on your site. A visit is started when a visitor first lands on your page and ends when no action is taken on your site for 30 minutes.

Updated on: 20/08/2026