> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.tiiny.host/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Analytics aren't loading

The analytics dashboard is a paid-plan feature. If you're on the free plan, that's why — your projects still include our analytics script, but the dashboard isn't available.

| On the free plan the script is how we track usage against your plan limits. Upgrading unlocks the dashboard — see [our plans](https://tiiny.host/pricing).

### If you're on a paid plan


###### Give a new project time

Analytics only start counting from the moment a project goes live. A project published in the last few minutes will legitimately show nothing.

###### Try a private window

Ad blockers and privacy extensions block analytics dashboards routinely.

1. Open a private or incognito window.
2. Go to [__tiiny.host__](https://tiiny.host) and log in.
3. Click the **Analytics** icon on your project.

If it works there, an extension in your normal browser is the cause. Allowlist us, or use a private window when you want to check.

###### Clear your cache

See [How to clear cache and cookies](https://helpdesk.tiiny.host/en/article/how-to-clear-cache-and-cookies-yebqay/).

###### Still not working?

Email support@tiiny.host with your project's link name and a screenshot of what you see when you click the **Analytics** icon.